Here are some "E-commerce Enabler" Platforms in Indonesia

The growth of the e-commerce industry in Indonesia is projected to continue to increase. Especially in a pandemic situation, where public interaction is limited in public spaces and activities that are forced to run online, digital solutions are the answer. The latest data from Sea Insights found that 45% of business actors are more active in selling on e-commerce platforms to change sales strategies in the midst of a pandemic.

In a research, conducted Kredivo and Katadata related to the behavior of Indonesian e-commerce consumers, it is stated that Indonesian consumers are increasingly trusting and comfortable in shopping online. This is indicated by the average number of e-commerce transactions per month per quarter in 2019, which continues to increase.

In order to support the growth rate of e-commerce, one that has an important role is an e-commerce enabler company. Basically, an e-commerce enabler is a company that provides AZ (end-to-end) digital strategy services to other business units that want to sell their products online. The various services offered include content production, creation of Official Store pages in the marketplace, marketing execution, integration of online sales channels, to product delivery to customers.

Here is a list of some of the e-commerce enabler companies that offer their services in Indonesia:

1. aCommerce

Established since 2013, Thai company this is one of the pioneers e-commerce enabledr who has a vision to facilitate the realization of e-commerce in Southeast Asia by building technology & services to connect all existing supply chains. The company, which has expanded to Indonesia, the Philippines, Singapore and Malaysia, offers an integrated solution in the form of a channel E-commerce (retail, marketing and distribution solutions).

One of the focuses of development in aCommerce is data. Previously they had also released -based products data driven demand generation, such as ecommerceIQ, ReviewIQ, BrandIQ, ChannelIQ, and CustomerIQ. The goal is to help brands optimize their e-commerce business. Not long ago, aCommerce announced a strategic plan update "aCommerce 2.0" in their anticipation of the impact of the COVID-19 pandemic and business growth.

2. SIRCLO

In mid-2020, SIRCLO announced the process to merge with ICUBE, a technology solution provider agency E-commerce, with the ambition of becoming a platform e-commerce enablers more comprehensive. Their main service is SIRCLO Commerce, a platform that facilitates the entire sales process online: starting from stock management, ordering process, product delivery, to customer service. Brands can manage online sales through marketplace, chat commerce such as Whatsapp Business, or the website itself.

Not long ago, SIRCLO announced the results Series B funding worth 88 billion Rupiah which will be focused on strengthening internal infrastructure. Apart from its main products, SIRCLO also continues to improve services such as presenting Swift by Sirclo, a one-for-all platform that makes it easy for brands or micro, small and medium enterprises (MSMEs) to carry out all online buying and selling activities.

3. 8Commerce

8commerce is arguably the only local company under the Linc Group that is steeped in the field of e-commerce enabler services. This startup focuses on providing solutions for e-commerce players in Indonesia, including technology, marketing, logistics fulfillment, and integrated shipping. The company that was founded in 2016 has a vision to help retailers and distributors enter the eCommerce market faster and with lower risk by providing ready-to-use eCommerce operations that use best practice systems, assets and business processes tailored to the unique needs of customers.

4. JetCommerce

Jet Commerce was first established in 2017 as Alibaba.com's official distribution partner under the name J&T Alibaba. Over time, Jet Commerce then penetrated into the e-commerce industry by providing integrated services for brands who want to sell online. To ensure the market penetration goes well, the company recruits a local team to store operations, digital marketing, data analysts, designers, copywriters, customer service, to tim warehouse.

5. Anchanto

One of the newest e-commerce enabler services is Anchanto. This company just got Series C pendanaan funding of $4 million (or equivalent to 57.5 billion Rupiah) led by MDI Ventures. This Singapore-based company also has representative offices in several countries, including Indonesia, Malaysia, the Philippines, India and Australia.

Anchanto is a SaaS developer for e-commerce technology. Its products include logistics management services, warehousing, catalogs to multi-channel sales systems to help brands, retailers, sellers, and distributors improve their e-commerce capabilities. Currently, it has also collaborated with Telkom to provide integrated O2O solutions and e-logistics capabilities.