Qiscus Announces 32 Billion Rupiah Funding from Init-6, Immediately Launching Regional Expansion

Platform developer startups omnichannel customer engagement Qiscus announced funding of $2 million or around 32 billion Rupiah from init-6. It was stated that these fresh funds would be used to accelerate expansion into Southeast Asia in 2024.

Since its founding in 2013, Qiscus has also received a number of external funding from Telkom (via Indigo), Rekanext, and Qverse. This new funding was booked after Qiscus announced its success in achieve profit in 2019, it is claimed that it continues to grow until now.

"We are proud to announce the acquisition of new funding which will be allocated strategically to accelerate our market expansion in Southeast Asia, leveraging our existing presence in more than 10 countries. With a focus on sustainable growth sustainable, we are committed to doubling our revenue by 2024 as the first step of this expansion," said Qiscus Co-Founder & CEO Delta Full Widyangga.

Currently, Qiscus services have been used by more than 2 thousand companies, accommodating conversations with more than 100 million end users for their needs. customer commitment.

"We chose to invest in Qiscus because of our belief in its extraordinary potential in Southeast Asia. They have shown excellent performance, especially during the Covid-19 pandemic, they were able to record increases revenue up to 3x," said Init-6 Founding Partner Achmad Zaky.

Zaky added, "We assess that Qiscus is able to strengthen the startup ecosystem and technology industry with the strategies and innovations they have. Reviewing its performance over the last few years, we are optimistic that Qiscus will be able to achieve its expansion target into the Asian market in the coming year and will continue to grow profitably and sustainable in the long term."

As a B2B SaaS, Qiscus is committed to running its business with a focus on long-term sustainability, innovation and sustainable growth. In the midst of the rapid digitalization trend in Indonesia, we are optimistic that we can continue to innovate and provide relevant solutions for the long term.

Delta added, "In order to remain relevant to customers for a long time, we continue to innovate and release various new solutions every year. Last August, we also recently releasing various new solutions, some of which are Qiscus AI Assistant, Qiscus Customer Satisfaction Survey, Qiscus Shop, and Qiscus Customer Data Platform. With this, businesses can rely on Qiscus solutions as the only toolbox for needs customer commitment."

In Indonesia, there are a number of startups that are also developing platforms omnichannel to make it easier for businesses to connect with customers. These include Lenna.ai, Kata.ai, Chatbiz and several others.