The "Fulfillment" feature is the next innovation from TokoTalk

TokoTalk, startup with services ecommerce website builder inaugurated its newest feature, namely fulfillment. The presence of this feature is expected to facilitate users in terms of logistics management. The highlight of this feature is the delivery of goods from multiple locations and pick-up of goods from the seller's location.

Head of Business Development Kemas Antonius Tokotalk explained that this latest feature will also include the provision of a warehouse for storage and packaging of goods in collaboration with several partners. There are three old players who are engaged in service fulfillment and warehouse who will be invited to work together.

"Hopefully, business people who use TokoTalk no longer need to consider logistical operational issues. Starting from the ordering process, stock management, packaging, to delivery to couriers, especially when facing a surge in demand. They just sit back and focus on thinking about sales strategies," explained Kemas. .

Part of a series of innovations

Until August 2020, TokoTalk claimed to have succeeded in getting 320 thousand businessmen who made shops online through the platform. Its growth reaches 30% every month. It is also said that their GMV will reach $10 million or equivalent to 148 billion Rupiah by the end of this year.

"The target is to strengthen our system to reach more business actors or brand to join TokoTalk. We want to be a solution platform all-in-one mainstay of business people online. We want to create an ecosystem that can synergize with each other with mutual cooperation," added Kemas.

Fitur fulfillment this is not only a concern of ShopTalk. Logistics performance has long been in the spotlight of a number of players in the industry E-commerce. Big players like Tokopedia and Bukalapak both have the initiative to improve the quality of their logistics. Because after all as a seller punctuality to the user is one of the important things.

TokoTalk itself is a startup that has been operating since 2018. In April 2019 they succeeded securing funding amounting to Rp45 billion. At that time their focus was on service improvement and business growth.

Now 2020 has entered the fourth quarter. They began to present a series of innovations as a form of commitment in improving service quality. Service fulfillment this doesn't seem to be the last. Kemas said that they are currently developing other systems and are ready to cooperate with various parties. Some of what they plan to do are features omnichannel, POS, and advanced digital marketing solutions.