Olsera Launches Zenwel, Makes it Easy for SMEs in the Service Sector to Create an Online Reservation System

Aims to facilitate payment processing and management for service and service providers, application developers point of sale Olsera launches Zenwell. Co-Founder Novendy Chen further stated that the new product is positioned as a similar O2O-based POS solution, only for the service business sector that focuses more on service reservation management.

Some of the businesses that were then targeted by Olsera to be able to take advantage of Zenwel include business actors in the service sector such as: massages, spas, beauty salon, barbershop, fitness, yoga, to beauty and health consulting clinics.

During the pandemic, there is a change from the habits of many people who then take advantage of all services and services online, and requires payment processing to be completed. Starting from sports at home using Zoom to online consultation clinics online.

"In principle, we wanted to bring our experience from Olsera, while meeting the demands of the merchant we are engaged in services such as salons and spas, of the importance of a special platform that can really be used optimally for healthier and more profitable business growth. sustainable in accordance with technological developments," said Founder Zenwel Ali.

There are several package options that can be used by businesses, ranging from free options that have a limited number of users (staff) to Enterprise packages which are offered at affordable prices per month and per year with an unlimited number of staff.

For the monetization strategy, in the early stages Zenwel implemented subscription and MDR fee sharing from transactions offline and online. The term MDR itself is Merchant Discount Rate, which functions when users place orders online online to merchant choice. Later will be subject to MDR fee of the payment.

From the confirmed service, the staff who will handle the guest will immediately know through the Zenwel mobile application used by the staff concerned.

"Not only that, the merchant Zenwel users can also open reservations online through a website or personal social media that runs 24 hours, and every incoming reservation will be connected to the POS, "said Ali.

Olsera's business focus

After launching the app mobile devices Olsera Office at the end of 2019, until now claims to have more than 10 thousand merchant actively joined the platform. Olsera has also established strategic partnerships with Grab, Surge, Xendit, Midtrans, Ovo, GoPay, Dana, ShopeePay, LinkAja, KoinWorks, BFI Finance, Alumak, Handhold and others. In the future, the company promises to bring similar service support to the Zenwel platform in the near future.

Although the pandemic had hampered Olsera's business growth, especially to merchant, but in terms of online ordering online This includes ordering delivered and takeaways, is now slowly recovering.

"This year has been a very special and productive year for the team. Previously, we have brought innovations online orders which is connected to Olsera POS, which is very helpful for merchants to continue selling amidst the challenges of the pandemic. Now even in the 5th anniversary of Olsera, Zenwel is the best gift from us for merchant who are engaged in the service industry who have been waiting for this solution for a long time,” said Novendy.