Halodoc Appoints Aldi Haryopratomo to Advisory Board, Reveals Regional Expansion Ambition

Startups healthtech thrives during the pandemic due to increasing awareness society on health. Halodoc as one of the players in this industry also explained a number of achievements and business plans that will be carried out this year.

On the same occasion, the company also appointed Aldi Haryopratomo as part of the Board of Advisors. Previously, Aldi was the CEO of Gopay and Founder of Mapan, currently also serving as commissioner at eFishery.

As known, Gojek was an early investor from Halodoc, currently service telemedicine-it has also been integrated into the application ride hailing the. So is eFishery, the investment arm Gojek lead their series B funding.

The presence of Aldi with his insights in the industry fintech payments for the micro segment are expected to provide a lot of input to Halodoc for the next development. For example, Aldi's experience when developing Gopay financial services to countries where Gojek expansion.

Because the Co-Founder & CEO Halodoc Jonathan Sudharta said, now Halodoc also ambitious for regional expansion, bringing lessons learned from Indonesia to the targeted countries. There is no further information on when this plan can be realized.

He said he and Aldi had known each other since they were teenagers. From the beginning he started pioneering Halodoc four years ago, Aldi became one of the regular discussion partners who provided a lot of input. “Aldi joining as part of a big family Halodoc will strengthen the mission Halodoc in bridging access to health for more Indonesian people," he said in a virtual press conference, Monday (1/3).

Also adding regarding the expansion, Aldi believes that fintech and health are very similar industries, both because they are full of regulations and each country has different regulations. “But both have interesting potential. The most important thing is that the foundation must be strong, looking for a local team who understands how to develop a startup in that location,” said Aldi.

Business achievements Halodoc and user trends

CMO Halodoc Dionisius Nathaniel explained, the company had made many adaptations over the past year, considering awareness community for such services Halodoc increase. Traced from early March 2020, Halodoc started by increasing the supply of partnerships with doctors for services Telemedicine, until now the number has reached more than 20 thousand general practitioners and specialists.

“In the same month we took the initiative to launch AI chatbot to check the risk of Covid-19. TractionIt's pretty good, there are 12 million people who have used it," he said.

Next month, Halodoc launch facility drive thru rapid tests at various locations and make appointments for Covid-19 tests. Entering the third quarter of 2020, the company increased the number of psychologists to 200 people due to high consumer demand for consult a psychiatrist, which may be due to the difficulty of adjusting to the pandemic conditions.

Then, in the last quarter added a Veterinary consultation feature. Dion revealed that this last feature managed to grow organically even though the company did not carry out marketing activities. In addition, it adds a suite of wellness features such as pregnancy calendar, menstrual calendar, BMI calculator, and medication reminders.

Of all these innovations, Halodoc managed to increase the number of downloaders by twofold yoy. There are 18 million monthly active users and traffic from article readers has also doubled. The majority of these users come from big cities, such as Jakarta, Tangerang, Bekasi, Bandung, and Surabaya.

In terms of age, most of them are in the age group of 21-20 years, with a female composition of 60% compared to 40% male. As for, service Halodoc the most used are teleconsultation (10x increase), health shop (5x fold), and make an appointment (3x fold).

The number of Covid-19 tests that have been facilitated Halodoc reaching more than 600 thousand tests, the majority of people choose antigen swabs over the other three types of Covid-19 tests (rapid antibody, PCR, and serology). Meanwhile, the number of hospital and pharmacy partners now has more than 4 thousand partners, more than 20 thousand general practitioners and specialists, and 22 insurance providers.

Of all these achievements, there is still a lot of homework to be done Halodoc, for example the distribution of users who are still in big cities and the age group in the millennial generation. In fact, when observed, this health service is actually also needed by parents.

"This is a challenge for us how to expand access to health because in general there are still many people who are not familiar with teleconsultation services," said Dion.

Therefore, education needs to be intensified and collaboration with various parties will be continued by the company to create a wider social impact.