Get to Know What Sleekflow is, an Omnichannel Application for Business

It's nothing new if social media is used as a place to sell. Then, business owners often use applications to help them run their business so they can increase their sales, one of which is the Sleekflow application. But, what is it Sleepflow? 

Curious? Check out the explanation below, OK!

What is Sleekflow?

Launching from the official website, Sleekflow is a platform omnichannel social commerce which allows businesses to manage multiple applications such as WhatsApp Business, Facebook Messenger, Instagram, Line, WeChat, live chat on website, and E-mail. 

So, Sleekflow is a platform that can cover and adapt business needs and goals and is designed for large enterprises. But for those of you who own small and medium businesses or MSMEs, you can still use this application.

And like platforms omnichannel others, Sleekflow provides packages from free to paid. Of course, each package has several features that can only be accessed in that package, as shown below: 

In addition to managing messages from various channel into one inbox, this platform from Hong Kong can be used to send automated messages to customers, manage conversations with rules smart-routing for sales teams, simultaneously sending campaign messages to customers, and so on.

Here are the features in Sleekflow:

• Omnichannel Inbox.
• Social Customer Relationship Management.
• Marketing & Broadcast Campaigns.
• Automations & Chatbot Solutions.
• In-Chat Payment Links.
• Messaging Channels & Integrations

4 Advantages of Sleekflow

Categorize Contacts

You can group and name or label contacts to encourage the distribution of promotional messages and campaigns to your target customers.

Automatic Messages and Chatbots

With this tool, you can quickly respond to customer messages and set up chatbot to answer common user questions.

Integrated CRM

Sleekflow can be an effective tool in managing customer relationships, because it can centralize and organize your customer data to offer your business services.

Payment Link Inside Cat

With Sleekflow, the sales process becomes easier, faster and safer for users because it can integrate direct payment links into chat.

4 Disadvantages of Sleekflow

Application Complexity

The Sleekflow platform can be confusing to novice users, sales reps can be difficult, and support fluctuates frequently.

The price is expensive

Not all features are accessible to people who are just starting out or for mid-sized companies with low budgets.

Customer Contact Limits

All plans have their own customer contact limits. So, this platform does not provide automatic package renewal if the account reaches contact limit.

Slow Panel

Main message boards are sometimes slow to update, resulting in long response times per message and slow request flow. These weaknesses can be internal and external, because the quality of the user's network will also have an impact on how quickly the panel loads the page.

So, that's an explanation of the Sleekflow application along with its advantages and disadvantages. Even though it has a fairly expensive price, this application can help your business. So, are you interested in using it?