How to Manage Lost KTP

KTP or Resident Identification Card, is an official document issued by the Indonesian government which functions as the official identity of permanent residents in Indonesia. Every Indonesian citizen who has reached the age of 17 or is married must have an ID card, regardless of social status, religion or ethnicity. 

The KTP contains personal information about the holder, including full name, place and date of birth, gender, religion, marital status, address, occupation, and photograph and fingerprints.

Since the introduction of the electronic KTP (e-KTP) program in Indonesia, KTPs not only function as proof of resident identity but also as a means to ensure the security of personal data and reduce the potential for identity misuse. e-KTP contains an electronic chip that stores the holder's biometric data, which makes it difficult to forge and makes the identity verification process easier.

One of the risks of losing your KTP is identity misuse, where a lost KTP can be used by irresponsible parties for various illegal activities, including creating fake documents, fraud, and other criminal acts using your name. 

However, there is no need to panic, because the process for replacing a lost KTP is quite simple, although it requires a little time and patience. This process is designed to ensure that every citizen can quickly retrieve their important documents and resume daily life with minimal disruption.

Before knowing the steps to deal with a lost or damaged KTP, there are several documents and requirements that need to be prepared first. If your ID card is lost, it is important to take care of it immediately. The following is how to process a lost KTP online and the conditions.

Provisions for Managing Lost KTPs

• Loss Certificate from the Police: You must include this letter as proof that your KTP is truly lost.
• Photocopy of Family Card (KK): To verify population data.
• Recent Passport Photos: Number and size may vary depending on local policies, generally colored with a red or blue background.
• Other Identity Documents (if any): Such as a driver's license, passport, or student card to help with the identification process.
• New KTP Application Form: Filled in completely and correctly.

Stages of How to Manage a Lost KTP

Police Report

The first thing to do is report the loss of your KTP to the nearest police station. This loss certificate from the police is the main requirement in the KTP replacement process.

Document Preparation

Prepare the necessary documents such as a hardcopy of the latest Family Card, a photocopy of your KTP (if any), and a loss letter from the police.

In some areas, you may also need to provide a cover letter from the local RT/RW.

Visit Dukcapil

Visit the Population and Civil Registry Service (Dukcapil) in your area. Submit all prepared documents and follow the officer's instructions.

Form filling

At Dukcapil, you will be asked to fill out a registration form to replace your KTP. Ask the officer for help if you have difficulty filling out the form.

Replacement Process

The KTP replacement procedure includes taking photos and fingerprints. For those who lose their KTP outside their domicile, this process may take up to 7 x 24 working hours. Make sure you provide a contact who can be contacted.

Collecting New KTP

You will be contacted by an officer to collect your completed KTP. Remember, collecting your KTP must be done in person, bringing proof of collection provided previously.

The following are complete requirements for processing a lost KTP

• Letter of loss of KTP from the police station.
• The KTP cover letter was lost from the Village Office.
• New Electronic KTP application form from the Village.
• If your KTP is damaged, you do not need a loss certificate from the police, but simply bring proof of the damaged KTP.
• Take 3 4×2 size photographs to the sub-district office with a red background for odd birth years and blue for even birth years.
• Take 4 6×2 size photographs to the sub-district office with a red background for odd birth years and blue for even birth years.
• Photocopy of family card.
• Photocopy of lost KTP (if any).
• Cover letter from RT/RW.

How to take care of a lost KTP online is as follows

• Open the Dukcapil website for the area where you live.
• Register as a new user and complete the form with the requested personal data.
• After successfully registering, select the "Manage lost KTP" option in the menu provided.
• Follow the next instructions and upload the required documents mentioned previously.
• If the application process has been completed, visit the nearest Mandiri Dukcapil Pavilion (ADM) to print a new electronic KTP.
• When collecting a new KTP, make sure to bring the original document that has been uploaded online as verification.
• A new KTP can usually be collected after the verification process is complete.

Make sure to always check the latest policies and procedures at your local Disdukcapil as there may be different procedures or additional requirements that need to be met. This process aims to ensure the security of your identity and avoid misuse of lost KTP.