List of HiToko Features and Services that Pamper Business Actors

HiToko is omnichannel that helps business people improve the efficiency of managing their online stores. With HiToko, users can integrate various online shops in the marketplace with a HiToko account so that management becomes centralized and easier.

For those of you who don't know HiToko, of course you need to get to know the various features and services before deciding to start using HiToko.

This article will introduce you to HiToko's various features and services that can be used to manage the shop of your business. Check out the full explanation below, OK!

HiToko Features and Services

• The dashboard contains a summary

Through this dashboard, users can view order summaries, customer area analysis, a summary of the customer transaction process, the latest HiToko notifications, and store ratings.

• Integration with Marketplaces

This feature makes it easy for users to integrate their marketplace with their HiToko account. The goal is to make it easier for users to carry out various management in the marketplace with only one application, namely HiToko.

• Order Management

Users can list orders manually and update the status of each order. That way, the data becomes more organized and easy to read, starting from transaction status, prices, to delivery. Users can also set label templates as needed.

• Adding Promotions

Users can easily manage promos, both accessing promo reports that have ended, adding promos that will be run, to monitoring ongoing promos in all integrated marketplaces.

• Product and Stock Management

This feature helps users manage stock and prices, both wholesale and unit prices. The integration with various marketplaces will make it easier for users to monitor and equalize stock in various connected marketplaces. Users can also add and update product info on various marketplaces simultaneously and in real time through HiToko.

• Customer Management

Integrating marketplace accounts with HiToko not only helps users manage products and transactions, but also most importantly connects and manages all customer chats in various marketplaces that are integrated through HiToko. That way, business people don't need to worry and can still be connected with all customer chats in various marketplaces through HiToko.

• Analysis Report

HiToko provides a report feature that can be accessed by users according to the desired period. The analysis provided is a statistical analysis of all integrated marketplaces. Two types of reports are provided, namely sales reports and product reports.

• Customer Information Settings

Users can manage customer information in detail including which marketplace the customer comes from, customer name, telephone number, email, total customer orders and purchases, transaction intensity, to add detailed records of each customer.

Why should you use Omnichannel?

• Minimizing errors in product, stock and order management
• Real-time sync
• Improve work efficiency
• Work management has become more unified, centralized and monitored
• It's easier to make business decisions with the analysis report feature provided by HiToko

So, are you interested in starting using and exploring the various HiToko features and services above? HiToko is an application omnichannel paid. However, if you are interested, you can try using the trial period for free first. Good luck!