GrabHealth Together with Ping An Begins to Show Theirself in Indonesia

Services Grab in the health sector GrabHealth Together with Ping An Good Doctor, it has started to show itself in Indonesia and can only be used for selected users Grab.

GrabHealth itself is a product of a joint venture between Grab and Ping An which is focused on transforming O2O solutions for healthcare in Southeast Asia. When traced, this joint venture named PT Good Doctor Technology. Registered as an online medical service at Ministry of Communication and Information.

So it can be said that Good Doctor is a new player healthtech in Indonesia who are ready to compete with previous players such as Halodoc, Alodokter, SehatQ, and others.

The feature presented is consultation via email chat, buy medicines, health articles, and access medical history and transactions on GrabHealth. All features are presented in the application Grab without having to download another application.

Doctor consultation is provided in two types, consultation to get free advice from general practitioners in-house, or select a general practitioner or specialist from a partner hospital. The second option costs Rp. 15 thousand per 24 hours.

Meanwhile, to buy drugs, cooperate with pharmacy partners. One partner that is already available is the K24. It is likely that the number and distribution of partners will be expanded to reach all users Grab.

The healthcare industry in Indonesia is still fragmented. The regulations are also fairly strict and not friendly with technology. Welcoming the sheer number of technology players, the government recently released regulations regarding the implementation of Telemedicine between health care facilities. This rule is contained in the Minister of Health Regulation No. 20 of 2019.

Player response healthtech about the rules already we review. In essence, players agree that Telemedicine can not be used as the main diagnosis, but helps establish the diagnosis remotely.