Bank Mandiri Launches Copra Platform, Maximizing "Wholesale" Service Potential

After introducing the new face of the application mobile banking, PT Bank Mandiri Tbk (IDX: BMRI) has now launched a digital platform "Kopra by Mandiri" for services Wholesale. By carrying out the concept of Whole Digital Super Platform, the company seeks to provide solutions Wholesale integrated with single access.

In his official statement, Bank Mandiri Director of Treasury & International Banking Panji Irawan said, Bank Mandiri was focusing on maximizing business potential Wholesale and retail by transforming their solutions to digital, modernizing channels, improving business process, and increase capabilities core banking.

This is an effort to maintain the momentum of digital acceleration and accommodate the digital transaction needs of customers in the segment Wholesale. "In contrast to digital services in the retail segment, which areone fits all', needs Wholesale is more varied and broad. Currently, these needs are served with multiple products/services that are accessed separately by wholesale customers," said Panji.

Kopra by Mandiri is designed as a Wholesale Digital Super Platform by offering comprehensive services online end-to-end as a center for information activities and financial transactions for business people. There are three categories of access provided, namely Kopra Portal, Kopra Host-to-Host, and Kopra Partnership.

Meanwhile, Copra Portal provides single access customers to access a number of services, including Mandiri Cash Management (MCM) 2.0, Mandiri Financial Supply Chain Management (MFSCM), Mandiri Global Trade (MGT), Mandiri e-FX, Mandiri Smart Account (MSA), and Mandiri Online Custody.

Then, Kopra Host-to-Host based on API (Application Programming Interface) offers integrated solutions for business actors in various types with business complexity and more advanced technology needs. In this category, customers can initiate, authorize, and control transactions through a customer system that is directly connected to the bank system.

Meanwhile, the Kopra Partnership offers partnerships with external parties who have the capability to: business enablers financial service support. Panji assessed that this partnership concept could improve the bank's ability to develop appropriate, efficient, and integrated solutions. Especially helping the business growth of business actors, which are dominated by the MSME segment.

"Draft single access facilitate business people in carrying out their financial transaction activities. They can access various product information, monitor funding and lending at the entity and business group level," he added.

Digital transformation

As known, Mandiri Bank strives for a full digital transformation without the need to convert to neobanks. The main strategy of this state-owned bank is to focus on the retail banking segment and Wholesale by developing the Livin' by Mandiri and Kopra by Mandiri platforms.

Contacted DailySocial.id Some time ago, Bank Mandiri President Director Darmawan Junaidi assessed that there was no need to become a digital bank, be it through a bank acquisition scheme or through a bank acquisition scheme. rebranding subsidiary with a new identity. According to him, currently Bank Mandiri already has large capital and an established banking ecosystem, so it prefers to focus on developing digital innovation.

Several digitizing services that have been developed by Bank Mandiri include Mandiri e-Money, Mandiri Intelligent Assistant (MITA), online account opening, Mandiri Cash Management (MCM), Mandiri Internet Bisnis (MIB), Mandiri Global Trade, Mandiri Financial Supply Chain Management ( FSCM), and the Mandiri Application Programming Interface (API).

Based on published publications McKinsey in 2019, the banking sector in the segment Wholesale there is still a chance to improve value their business, despite the transformational trends in their operations and technology that they have undertaken over the past few years.

One of the highlights is how most operational and technology functions are still looking for a variety of innovations to produce delivered and fast results, achieve efficiencies, and ensure that they can still meet regulatory and compliance which exists. McKinsey reported a number of companies spending 25% of revenue on operations and technology, and this hampered the strategy towards profitability.

"This is an urgent need for companies that have a shortage of critical scale in business Wholesale, and it's difficult to leverage the investment to increase automation, consolidate the platform, and transform it into a modern ecosystem."