1. Startups

ZALORA Collaborates with PopBox

Optimize the process of returning goods through lockers that have been scattered in various parts of the city

Services E-commerce ZALORA fashion recently announced its partnership with PopBox Asia. This collaboration is for the expansion of ZALORA's delivery and pick-up services, considering that PopBox now has a wider range of lockers.

User traction growth E-commerce Indonesia, which has reached five times (according to research by McKinsey & Company) seems to be the trigger for various e-commerce service providers to continue to provide as many options as possible to make it easier for consumers to transact.

CEO of ZALORA Indonesia Anthony Fung said that this PopBox locker will also be optimized for the process of returning goods. Anthony says:

"In this fast-paced era, ZALORA wants to be E-commerce at the forefront of providing easy service, especially in the process of returning goods. We are collaborating with PopBox Asia to provide an alternative for busy ZALORA lovers so that they can carry out the return process at places close to the center of activity.

Fast service, especially for delivery in the Greater Jakarta area is a priority. PopBox is considered to play a role in providing customers with the convenience of no longer queuing or waiting for couriers to come to their homes to pick up goods. A total of 50 lockers that have been scattered at various points will bridge the gap.

"PopBox automatic lockers are always online and available 24 hours, so you can return items at the nearest location when you come home from work or when visiting a shopping center," said Adrian Lim as CEO of PT PopBox Asia Services.

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