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Tukang.com Prepares for Service Expansion to Four Cities and Raises New Funding

Tukang.com already has 102.824 users and 2.080 partners; has pocketed the number of transactions of Rp. 21 billion

Platform on-demand for carpentry services Tukang.com plans to resume expansion which had been halted due to Covid-19. This expansion is planned to be realized in the second quarter of 2022 to several cities, namely Greater Bandung, Semarang, Surabaya and Denpasar.

To date, handyman.com already has 102.824 users with 2.080 partners. This platform has pocketed the number of transactions of IDR 21 billion.

In fact, Tukang.com has expanded its service availability access to these cities, including Yogyakarta. However, the company was forced to temporarily close its carpentry services there due to the pandemic. His party was also forced to postpone a number of cooperation programs and marketing activities as an efficiency measure

Tukang.com co-founder Rommy Adams revealed that his party had difficulties in dealing with this. Customers reduce expenses to maintain their finances which has an impact on decreasing orders and cancellation of renovation projects. With the decrease in the number of orders, Tukang.com partners become inactive. When customers want to order again, many handyman jobs are not available.

"In fact, the trend of renovations and repairs was quite large in the pre-Covid-19 era, especially the needs of young groups who just had their own property. Due to this pandemic, we have also lost potential investors who want to enter," he said.

"Currently we are focusing on campaigning for existing users and acquiring new users to increase traction and revenue. We are also starting to look for funding and strategic partners to support business and product expansion going forward," said Rommy to DailySocial.id.

According to him, progress great app as Gojek and Grab become one of the references for Tukang.com to develop its services. On this occasion, Tukang.com is rebranding the application by improving the service ecosystem, changing the system as a whole, and adding payment options.

In this latest version, Tukang.com introduces three newly released services, namely Home Maintenance, Build and Renovate, and Design Inspirations to make it easier for users to plan renovations or build houses according to their wishes and budget.

Tukang.com also develops and builds an ecosystem of home services, such as house cleaning, landscaping and plantations, as well as motor vehicle maintenance and repair.

Tukang.com's development journey

handyman.com originally established in 2015 as a service provider call center artisan daily, where at that time the order was still web-based. In his six-year journey, Rommy reveals that Tukang.com has gone through various developments.

In short, Tukang.com only released its application in 2016, at which time it also added a number of updates. Among them, released 13 services specializing in handyman work.

Then, Tukang.com again added a number of features and services to the latest version of its application, such as the wholesale job feature (project-based), Work Progress Disbursement System, project payment system based on work progress, and partnerships with architect/interior designer contractors.

It was only in 2018, Tukang.com expanded its services to marketplace construction services by presenting Official Brand manufacturers of building materials. In addition, Tukang.com also strengthens the payment system by cooperating with a number of payment gateway providers.

More Coverage:

In 2019, Tukang.com released version 4.0 with a number of updates, starting from the Official Brand collaboration program to provide co-training and co-branding by 18 principal building material manufacturers. It also presents Renovation Credit financing facilities from CIMB Niaga Syariah, BFI Syariah, Mandala Finance, Kredivo, and Money for Paylater.

"In the process of acquiring and curating partners, we perfected it by building a -based acceptance system online and offline. Online to facilitate data collection and verification of prospective partners' personal data, while Offline to conduct interviews and direct observation of the expertise possessed by partners," he explained.

Meanwhile, the determination and determination of work rates for each service is carried out using the Work Unit Price Analysis method. Rommy said that standardization of prices was carried out by integrating price data for each service with the front-end system/ application so that customers and partners can use it as a standard reference for transaction prices.

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