Technology Penetration in Indonesia's Recruitment Process

About a decade ago, when access to the internet was still limited and social media wasn't as widespread as it is today, companies were still going the manual way to reach bright talents. Today, technology has succeeded in revolutionizing the recruitment system by changing the way companies find suitable and professional candidates. Starting from a cover letter to an online application, to the interview process that can be done remotely.

According to BPS data as of August 2019, there are a total of 7,05 million people who do not have a job in Indonesia. This means, a total of 7,05 million people are competing for decent and appropriate jobs.

Various tools created to be able to help simplify the employee recruitment process, starting from the platform job aggregator to use social media to be able to acquire talent. Not only for job providers, this also has an impact on talent. Here, the creative process works as they use various platforms to "peddle" their abilities.

"I used to just look at resumes and continue with interviews. It didn't work. Resumes can be deceiving. Interviews are subjective. Without enough experience reading people, and not having talented interviewers from a HR perspective, it's prone to miss important details. ," said the Head of Product eFishery Ivan Nashara in one of the the afterword.

Various supporting platforms

There are many platforms that offer solutions to simplify the employee recruitment process, both for large corporations and technology companies of various sizes. Search for talents ranging from the most common professions to the need for specific talents or niches.

In follow-up interview DailySocial with Ivan Nashara, he said, "In the context of finding talent (outbound), LinkedIn is very powerful. In terms of advertising and building awareness (inbound), portals such as jobstreet, Glints, Kalibrr, also play an important role. Meanwhile, for recruitment management or funneling, we can just use Trello."

LinkedIn is one of the most popular platforms in the recruitment industry. As the most popular professional social network, a wide variety of talents and companies can be found on this platform. Another example is Kalibrr, a platform that also provides online aptitude tests to help with talent selection.

AI Implementation

The increasing use of technology platforms in the recruitment process has become its own potential in the realm of artificial intelligence. A robot has even been developed with the objective of disguising bias and sugar coating in the interview process.

Responding to the potential use of artificial intelligence technology in the recruitment process, Kata.ai CEO Irzan Raditya assessed that the manual recruitment process takes up too much time for administrative matters, while the role of the HR team should be able to focus more on developing potential talents.

AI technology is claimed to be able to help optimize the work of the HR team starting from the CV selection process, interviews, so that they are formed candidate scoring. This can cut some of the phases that have been done manually so as to shorten the employee recruitment process.

"So, the role of AI technology here not to make decisions, but rather augmentation. While the assessment remains core from the HR team," said Irzan.

One company that also offers AI technology solutions in the recruitment industry is Glints. This platform offers full stack recruitment with a combination of technology and consulting. According to interview DailySocial with a senior consultant Glints, companies that have used their technology as a solution for the recruitment process also range from startups to corporations.

From the company side, the need for the use of technology in the recruitment process is still diverse. "Everything depends" training company, this can also be calculated from the company's ROI. Basically, the purpose of using technology is to minimize the chance of missing out on potential candidates and avoid bias."