Enliven E-Commerce Business in Indonesia, Logistics Startup MrSpeedy Promotes Express Delivery

MrSpeedy enliven the logistics industry by bringing goods delivery services to the same day (same day delivery service) to support e-commerce business in Indonesia.

"We believe the heated competition in e-commerce services in Indonesia will force them to prioritize delivery services from next day delivery to the same day. Logistics delivery of goods arriving on the same day is the main focus of our business," said MrSpeedy Indonesia COO Ken Suriafur to DailySocial.

He continued, MrSpeedy deliberately chose Indonesia as the first country to visit in the Southeast Asia region. Globally, MrSpeedy is already present in several countries with different brands.

For example, Dostavista (Mexico and Russia), Click Entregas (Brazil), WeFast (India), Quickers (South Korea), and Tanzhida (China). This year, MrSpeedy will continue its next expansion to the Philippines, Vietnam, and Thailand.

To support the company's focus, continued Ken, MrSpeedy ensures clients can easily track shipments on the platform and connect them with couriers within minutes. Not only that, the company also ensures that the quality of the couriers who join have good competence by providing training. For example, how to greet consumers and how to dress politely.

Six months since its launch in Indonesia or more or less in September 2017, MrSpeedy has counted 30 thousand couriers. 70% of them ride motorbikes and the rest city ​​car, pick up, and vans.

MrSpeedy plans to launch a mobile application for users in the near future and targets to attract 100 thousand couriers.

MrSpeedy . business model

MrSpeedy targets business actors operating on the SME scale as users with a focus on delivery in the Jabodetabek area. For the delivery fleet, users can choose from five fleets, ranging from motorbikes, city cars, vans, pick ups, and small boxes.

Users can place orders through the MrSpeedy site, contact customer service, or a short message via WhatsApp. In its delivery, the company utilizes artificial intelligence (AI) technology to auto-routing find the best route so that the package is sent immediately.

Users will receive notifications via SMS for each progress which the courier has completed. Consumers can track progress delivery by real-time. Some of the users who have used MrSpeedy's services are companies in the florist, f&b, office documents, fashion retail, and printing segments.

"In the future, we plan to cooperate with marketplace companies and provide our technology so they can use it," said Ken.