Monolia Mobile Application Presents Mobile Application Based Service Marketplace Platform

The magnitude of technology adoption mobile devices widely considered to be one of the triggers of the trend on-demandeconomy which is now starting to mushroom in Indonesian society. Startups try to take advantage of this opportunity Monolia which builds a centralized platform for various service providers where users can order and pay for services online online via app mobile devices they.

Monolia is mobile platforms liaison between consumers and service providers with the freedom for consumers to choose a service provider that is suitable for them. Offers 50 categories of services including photographer services, home improvement services, handyman services, entertainment services, cleaning services, and others, Monolia targets to continue to add categories according to market demand that moves dynamically.

“So with Monolia the consumer is given shopping experience and freedom to choose their own preferred service providers. And, of course, the service order process online become more complete with value-added smart algorithm (the user will be asked to fill in several different and varied sets of questions according to the selected service category and the question algorithm will be displayed according to the answers to the previous question) to connect consumers with service providers that match the specific needs of these consumers, thus helping consumers to shop services efficiently and effectively,” said Monolia Co-Founder and COO Theodora Prasetio to DailySocial.

The Monolia application, which is available on the Android and iOS platforms, is claimed to have hundreds of users user active every month. Two months after its launch on August 20, 2015, Monolia recorded an average order request of 60 times per month.

End-to-end solutions

“Monolia will continue to grow, and we will launch soon end-to-end solutions where our application will be equipped with features online payments and online messenger, so that the process of shopping for consumer services becomes easier and more efficient. In this upcoming version, consumers will be able to chatting directly with the service provider to inquire about the requested service more clearly. Consumers can also do online payments, either through credit cards, PayPal, transfers and others," said Theodora.

He also emphasized the issue of security and convenience by accommodating the payment system escrow.

Talking about the safety and convenience of users, Theodora explained that his party evaluates service providers by collaborating with several SMEs or SMEs that already have track record good in their respective fields.

“As a platform for connecting consumers with service providers, team Monolia works with service providers that we have verified. For example, when a service provider registers through the Monolia website, Monolia staff will contact the service provider in question and re-verify the services they offer, past experiences them, company data, the area covered for their services, and also the price of their services,” he said.

For service providers, both SMEs and individuals, Monolia can be used to expand the reach of consumers and also facilitate their operations by providing features such as notification of orders according to the location that can be served, price quotes and, rating collection to increase the credibility of service providers.

Hyperlocal Services Marketplace

Theodora also mentioned the potential of Monolia in the midst of the digital startup industry trend and on-demand economy in Indonesia. Rhythm with Go-Jek CEO Nadiem Makarim, Theodora welcomed this trend positively.

"According to me, hyperlocal service marketplace has great potential to continue to grow in Indonesia, because it answers a variety of everyday problems faced by consumers when conducting online transactions offline, such as the search for trusted handyman services that provide services in certain housing locations. The ability to search for a wide variety of service providers regardless of geographic location, and centralized platform for a variety of service providers, this is what I think will drive progress on-demand economy in Indonesia," he concluded.