Employee Performance Indicators: Definition, Indicators and How to Measure Employee Performance Indicators

Employee performance indicators are very important for company and organization managers. This indicator plays an important role in determining the quality and quantity of employee performance. It is used as a metric to measure the performance of each employee. 

Here's a full review of what employee performance indicators are and common questions you need to know about them in the article below!

Definition of Employee Performance

In the opinion of experts, employee performance indicators are a measure of the performance of employees of a particular organization or company to achieve organizational/company goals. Therefore, companies must formulate these indicators in order to achieve company goals adequately.

Apart from meeting company goals, performance metrics also help you find out how your employees are performing. In addition, this competency indicator can improve employee performance in achieving company goals in the future.

What Are Employee Performance Indicators?

• Presence or Presence

All employees working for the company are required to participate. This presence can show the discipline and obedience of employees in the workplace. If employees can show up for work on time, they can work longer hours and be more productive.

• Quality of Work

According to experts, one of the metrics for evaluating employee performance is the quality of work. This quality is measured by employees' perceptions of the quality of work performed. This also applies to the full allocation of employee skills and competencies. These metrics can determine an employee's skill, proficiency level, and skills in the workplace.

• Yield Quantity

The quantity of results is the amount received, expressed in units, completed activities, and so on. In this case it can be interpreted as the amount of work performed by employees. According to experts, employee performance evaluation indicators apply to all areas of work.

• Punctuality and Speed

The way employees plan and schedule to complete their work affects the timeliness of their obligations. In addition, employee work speed is a standard measure of a company's productivity.

• Teamwork

Employees who work together as a team to complete tasks have advantages such as working with colleagues, receiving directions from managers, and completing administrative tasks together. This cooperation can also be increased so that work can be completed more quickly.

• Adaptability

Adaptability, according to experts, is an employee performance indicator that is needed to find out how well a talented employee can adapt his tasks to achieve company goals. But things often don't go according to plan. But the answer given must still be the best. Being able to work smoothly requires adaptability.

• Leadership

According to experts, the social skill that is an indicator of employee performance appraisal is leadership. Basically managers are asked to lead in this way. However, employees with good and strong leadership have a positive effect on teamwork.

• Responsibilities at Work

According to experts, fulfilling role responsibilities at work is one measure of employee performance. This evaluation is usually conducted on new hires during a probationary (training) period to identify potential employees for the role or position filled.

• Attitude or Behavior

According to experts, the personal attitude of employees in the work environment is included in evaluating employee performance. How do employees behave in your company, are they diligent, disciplined, and motivated at work? The behavior and attitudes of employees are reflected in the way they work with colleagues and the way they do their daily work.

An attitude assessment like this shows professionalism in work. This indicator is very important for some companies because employees with good behavior and attitude can improve the company's image. 

• Communication

According to experts, communication is a metric for evaluating employee performance. How did it happen? The smoothness of communication within the company certainly affects the smoothness of work. If there is a communication problem within the company, it will definitely hinder teamwork and affect work performance. That's why companies use communication metrics to prevent such things.

How to Measure Employee Performance

• Set Objectives

In determining the key employee performance indicators, it is very important to determine the purpose or purpose of making it. Its function, for example, is to measure employee performance in achieving company or organizational goals. With clear objectives, business or organizational leaders can align other elements of performance appraisal in accordance with mutually agreed objectives.

Carefully plan the inputs, processes and outputs that your employees will achieve to achieve the organization's business goals. This makes it easier for the leadership of a company or organization to assess employee performance.

• Methods Used

Managers of companies and organizations need to identify metrics and think about effective ways to measure employee performance. Providing rewards and punishments can motivate employees to work for good performance. The method used must be adapted to the agreed objectives. This helps to keep employee performance in tune with the goals to be achieved.

• Evaluation

After you determine the goals and methods that are appropriate, the next step is evaluation. Assessment is important to identify the causes of poor employee performance and find solutions to these problems. Evaluating the company's description of the problems and challenges makes them clearer and easier to solve.

Thus measuring employee performance is very important and must be done by a company manager or HR. This activity not only supports the progress of the company, but can also predict the future position of the company through the performance of its employees.