Improving Cost Efficiency, Garuda Indonesia Adopts Alibaba Cloud's Technology

As we know, the COVID-19 pandemic has triggered global travel restrictions. As a result, all airlines, no matter big or small, are affected. A situation like this, according to Garuda Indonesia, causes an increase in airline demand for accelerated digital transformation.

The aim is none other than so that airlines can remain alert and able to compete through the implementation of simplified information technology, but at the same time it has also been refined to provide efficiency. In order to make this happen, Garuda Indonesia also appointed Alibaba Cloud to be a service provider cloud official for them.

The technology support from Alibaba Cloud is basically designed to reduce airline network latency, as well as improve performance at the same time reliability from several digital services owned by Garuda Indonesia, ranging from corporate sites to services ticketing-his. Not only that, the time it takes to release a new app along with UpdateOverall, of course, it can be shortened.

The expected end result, of course, is an increase in cost efficiency, and according to Pungky Prasetyawan as Head of IT Digital Transformation at Garuda Indonesia, the increase could reach 60%, and this is certainly very crucial considering the huge losses experienced by many airlines during the period. pandemic.

"In the midst of today's challenging situation, companies must be able to adapt to meet customer needs, one way is by strengthening digital assets to provide a seamless digital experience for customers. We hope that this collaboration with Alibaba Cloud can support our efforts to implement the strategy cost efficiency with the support of information technology, especially technology cloud," added Pungky in his press release.

Header image: Depositphotos.