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How to block fraudulent accounts online via cellphone

Online fraud is currently increasingly troubling, because the perpetrator can catch the victim off guard and transfer some money to their account. Here's how you can do it to block fraudulent accounts online via cellphone.

Nowadays online fraud is becoming more and more common, this online crime is often known as cyber crime. This online fraud is carried out using various methods, either via SMS, via WhatsApp chat, via links such as modified forms or download files, even to the online account that you have.

After we realize that fraud has occurred, there are several things that must be done to block the account of the fraudster. This is so that no one else will experience fraud and the funds that you have sent can be returned. 

Here are some ways to block fraudulent accounts online that can be done via handphone you.

Contacting the Bank Directly

One way to block fraudulent accounts can be done by contacting the relevant bank directly. Some things you need to prepare while reporting are evidence that fraud has occurred.

  • Contacting the bank via telephone, usually each bank already has a number customer service when a customer has a problem with his account.
  • Submit evidence of fraud. You can attach history chat from fraudsters, proof of transfer via bank showing that you have processed a transaction with a fraudster.
  • Attach supporting data such as the name of the owner and the account where you transferred money to the fraudster, the contact number used by the fraudster and also the site, email address or whatever the fraudster uses to contact you.
  • Complete personal identity data. As a reporter, the bank will ask you to identify your personal data as a verification process. This identification process usually requires an ID card, a chronology of how the fraud occurred, including a stamped statement and a report issued by the police.
  • Next, you will be asked to wait for the process from the bank to track the fraudster's account, if the requirements that have been submitted are met and it is proven that fraud has occurred. Then the funds that have been transferred to the fraudster's account can be returned again.
  • The bank can also block the fraudster's account for breaking the law and misusing the bank account.

Visiting Account Checking Website

Apart from contacting the bank directly, the fraud also involves contact numbers, accounts and other transfer methods via a merchant To avoid this, you can also report via the website address Cekrekening.id for cases of fraud that have occurred. Here are some steps you need to take in the report creation process:

  • Visit the website page https://cekrekening.id/ which has been provided by the Ministry of Communication and Informatics.
  • On the menu, three options will be displayed, namely 'check account', 'register account' and 'report account'.
  • If you are in a tricked-out situation, then select the 'report account' option by clicking 'report now'. This option is intended for people who experience online transaction fraud or there are irregularities in the transaction process.
  • After that, the website page will change and require visitors to fill in their personal data and other supporting data as a stage of the verification process.
  • The reporter will be asked to fill in the account data that he wants to report for fraud, select the type of account whether the fraud was carried out with a bank or e-wallet. 
  • If you have selected the type of transaction, you are required to enter your account/e-wallet number and the name of the payment service you are using (eg Mandiri, BRI, BCA, Funds, OVO and so on), click the 'next' option.
  • Furthermore, the reporter will be asked to fill in the biodata of the reported party or the party deemed to have committed fraud.
  • After that, the reporter will also be asked to fill in his complete personal data, as identification for the report made.
  • In the next stage, the reporter will be asked to explain the chronology of the fraud that occurred online.
  • Include evidence related to the chronology that was told to strengthen validation that fraud actually occurred, the reporter will be asked to upload the evidence at the last stage. After that click 'send' and wait for the reporting process to be declared successful. 
  • The account checking party will process the fraud case when the attached evidence is clear and valid, so that the report will be forwarded by their party to submit a freezing or blocking of the fraudster's account.

Based on the explanation on how to block fraudulent accounts online via cellphone, then you can report it so that the fraud can be followed up. For this reason, before we experience online fraud, there should be vigilance so that we are not easily fooled when asked to transfer some money.

You can first confirm the validation and trust in the account number or the number that is calling. It can be through the checking account site or even through the getcontact application. Hopefully this information can help solve your problem.

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