Health Startups Halodoc Now Serving Health Packages for Corporates

Health startups Halodoc adding health package services for corporates by using the services of doctors who have partnered with the company. A drug delivery service is also available for each prescription with the help of the Go-Send service. This service has not been officially presented by the party Halodoc, but has been marketed in corporate circles.

VP Marketing Communications Halodoc Felicia Kawilarang explained, potentially this service is a solution for the HR team in providing services to employees. They don't need to leave the office every time they need a doctor's consultation or buy medicine from a doctor's prescription. Simply open the application Halodoc from their workspace.

"Industrially, healthtech it's still new in Indonesia, so there's a lot we can do. Corporate HR people are also interested about this product, because the package healthcare What we offer is cheap, easy, and elemental conveniencethere is also one," he said, last week (15/3).

The development of this product is part of the company's expansion after acquiring series B funding at the beginning of this year. At the same time expanding its reach in Indonesia and increasing the productivity of doctors who have partnered with the company

Felicia said over the past three years, Halodoc more focus on increasing the quantity of doctors. The next step is to improve the quality of doctors with training so they can serve better. Even so, in terms of quantity the number of doctors who have joined has covered all of Indonesia.

"When we first started, many consumers said the doctor was no friendly, the reply was short. It can actually be trained, maybe many are not used to answering consultations via chat. For that we want to train doctors so that they can have the ability customer service. Because the doctors can so her face Halodoc."

Counted Halodoc has 20 thousand registered doctors throughout Indonesia. However, only 500 people are actively serving consumers through the application. This filter is intended so that doctors can more optimally provide assistance according to the needs of consumers.

"We want keep that number, more manage the [doctor] community and those who enter the application, we want to filter. So you have to go through the process interview, psychological tests, and so on."

Partnership with Adira Insurance

Halodoc adding partnerships with insurance companies, this time partnering with Adira Insurance for Medicilin health insurance products. Medicilin customers can consult a doctor via phone call, chat or video call. If there is a drug purchase, it can also be made online through a pharmacy partner Halodoc.

Interestingly, after the customer uses the facility, it automatically deducts the cost of claims covered by Medicilin. Customers only need to pay the excess fee if there are medicines that are not covered by insurance. This partnership has previously been done with FWD Life last year.

"So customers don't have to pay fees upfront, then in-how much by insurance a few days later. Back endhis Halodoc and Adira are already connected, so we already know the doctor's fees and medicines that can becover."

Partnerships like this, he continued, benefit the insurers because they can reduce the value of claims per incident by 50% -70%. From the side of insurance customers, they don't have to stand in long lines every time they need medical assistance. They simply take advantage of the application Halodoc and connect with the doctor.

"With this new service, we want to provide health services that are easily accessible and in accordance with the lifestyle of today's customers. They can also save on the Medicilin ceiling limit," added Adira Insurance's Direct Business Division Head Eka Widiastuti.

Since insurance is a strict industry with rules, system integration processes back endThis may take some time, depending on the insurance company itself. With Adira, it took up to two years to finally be ready for the public.

Felicia said that this year the company will also expand partnerships with other insurance companies. Apart from FWD Life and Adira Insurance, Halodoc has partnered with AXA Mandiri, Bumiputera, Cigna, and Allianz. Application Halodoc has now been downloaded over a million times.