Gojek Inaugurated Cooperation with KAI

Having previously announced a strategic partnership with Grab, PT KAI again announced a strategic partnership with Gojek. The collaboration between the two companies was marked by the signing of a memorandum of understanding. Through this collaboration, Gojek will support the integration of the digital ecosystem and railroad services in the form of implementing orders and payments in one transaction, with Gojek as provider first mile and last mile, while KAI as the provider middle mile.

"As a leading technology player in Indonesia, we are very proud to be able to provide integrated digital services for KAI and customers. The scope of this collaboration will cover integrated modes of transportation; rail-based freight transport; digital payments; utilization of commercial assets; and placement of content to increase visits. user to each application Gojek and KAI," said the Chief Public Policy and Government Relations Gojek Dyan Shinto Nugroho.

Gojek will take advantage data analytics obtained to improve customer journey experience customers across the two companies' services.

According to the Head of Regional Corporate Affairs Gojek Wildan Kesuma, not only focuses on cooperation in the logistics sector, the collaboration between the two parties also includes several other strategic matters such as integrated transportation facilities, digital payments using GoPay, utilization of commercial assets, and placement of content in each application.

Through the GoSend and GoBox services, which allow users to complete various daily needs from moving houses to facilitating delivery between businesses, and even enabling event logistics. At the moment Gojek claims the service already has 100 business partners, including major e-commerce players. In addition, through integration with partners, Gojek has reached the milestone of over 1 million unique sellers or senders as of June 2019.

"As an application that has been used by millions of consumers in Indonesia, we welcome the ecosystem collaboration plan Gojek with KAI. We hope to provide a better experience for KAI's customers and customers Gojek, be it through integrated modes of transportation, goods delivery services, payments, as well as various other innovations. This is in line with KAI's vision, which is to become the best railway service provider that focuses on customer service," said KAI Main Director Edi Sukmoro.