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CIMB Niaga Instant Online Payment System Optimizes API Utilization

Open API implementation as an innovation step to answer market needs

Technological innovation in the banking industry is seen as important to develop more useful services for users. One form of innovation made is by utilizing the development of API (Application Programming Interface), to be able to integrate banking services with various other platforms in order to open wider access for customers.

PT Bank CIMB Niaga Tbk (CIMB Niaga) is the second largest national private bank in Indonesia that always utilizes technological innovations in various product developments. CIMB Niaga's flagship products which have just been launched are: "direct debit" or also known as OCTO Cash by CIMB Niaga. This innovation allows user customers fintech nor E-commerce to complete payment transactions quickly, easily, and safely, it is enough from one partner application that has partnered with CIMB Niaga.

Utilizing APIs to Develop Products and Create Collaboration

The importance of using APIs in the development of CIMB Niaga products and services is in line with the increasingly dynamic customer transaction needs. Not only the need for cash withdrawal transactions and fund transfers through certain banks, one example that is easily found today is the increasing number of customers who use financial transactions for services. fintech, E-commerce, and its kind.

Here, an API is needed to be able to integrate banking services with these external platforms. This good service integration support enables customers to carry out various transactions more quickly, easily, comfortably, and safely. These various facilities can also provide added value for customers and are able to maintain customer loyalty. Because, with the integration of available services, customers do not need to switch to using other companies' services.

Service integration via API is also able to open up opportunities for banking companies to collaborate with start-up providers fintech, E-commerce, etc. Collaboration between companies and start-ups is an opportunity to create new innovations that are mutually beneficial.

OCTO Cash Direct Debit Service from CIMB Niaga

One form of API utilization carried out by CIMB Niaga is the latest instant debit online payment service called OCTO Cash by CIMB Niaga.

Through this service, consumer customers fintech nor E-commerce can pay or transact using an account more easily, quickly, and securely.

CIMB Niaga's use of API in developing this product can maintain customer security in transacting on non-bank applications. The OCTO Cash service is also a product that is able to complement CIMB Niaga's existing digital payment channels, such as OCTO Mobile and OCTO Clicks.

OCTO Cash service also provides a friendly user experience and seamless. Just go through one registration for the process binding account at the beginning, then in each transaction, just confirm the payment with one time password (OTP) sent to the mobile number registered with the Bank, and the transaction will be paid successfully.

OCTO Cash by CIMB Niaga can also be used by customers for cash withdrawal transactions through the fintech SoCash application; invest in mutual funds, gold, and Government Securities (SBN) through the Fundtastic wealth fintech personal finance management (PFM) application; as well as shopping in e-commerce through Elevenia and Tokopedia in collaboration with Payment Gateway PrismaLink, a payment solution provider company with a decade of experience in Indonesia.

Innovation and collaboration are the keys to be able to develop services and increase user satisfaction of the products offered. By implementing these two things in the business, steps to increase the company's scalability can also be achieved faster in the right way.

Visit page CIMB Niaga API Portalfor complete information about CIMB Niaga's open API system.

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