Airy and His Commitment to Play in the Budget Hotel Business

Hotel chain startup budget Airy held roadshow special training "Airy Academy" for accommodation partners in order to compete with star hotels. This strategy is one of the ways Airy has chosen to increase transactions while at the same time increasing sales repeat orders, in addition to expanding the number and scope of partnerships.

Head of Pricing & Distribution Airy Rooms Viko Gara said, via roadshow In this training, his party wants to empower independent local accommodations so that they can continue to be committed to maintaining their services to consumers.

The reason is to provide sustainable services that seem a bit difficult to do. Even though it's basically an industry hospitality have service standards that are not much different, budget hotels can provide maximum service with affordable room rates.

"Airy can only monitor and Maintain services from the application side only, from hotel search to payment. But in the end, all services will lead to the accommodation partners themselves, how can they maintain services according to Airy standards, that's what we want to improve," explained Viko in a joint interview session. DailySocial, yesterday (28/3).

In the series of trainings, continued Viko, partners received insights and briefings, and practiced them directly from experienced facilitators in the world. hospitality. At the end of the session, they received a certification as proof of their participation.

Participant house keeping taught how to clean the room and bed properly. Front office personnel taught in the form of simulations on how to receive guests properly, respond to and handle guest complaints, and carry out the process check-in and check-out correctly.

This year, Airy trained 258 human resources from around 100 accommodation partners spread across Jakarta, Bandung, Yogyakarta, Semarang, Surabaya and Malang. The Airy Academy initiation actually only started last year, by holding it in two cities, namely Medan and Yogyakarta.

Airy's Performance

Airy is a startup that rarely discloses information about its latest information. This startup has been established since mid-2015 and is claimed to be the largest budget hotel chain startup in Indonesia due to the number of rooms that have been acquired by more than 10 in 1.000 accommodation partners, spread over 72 cities.

Not only providing room reservations, Airy also provides air tickets for domestic routes in collaboration with various airlines. The Airy application itself has been downloaded more than 1 million times (Android only). The majority of bookings are contributed from applications, and the favorite locations for booking rooms are Jakarta, Surabaya, and Bandung.

Viko is reluctant to reveal whether the company has received external investment or not bootstrapped.