Make Business Adjustments, Zomato Disbands Local Teams in Indonesia

Impacted by the pandemic, Zomato made adjustments (downsizing) its business in Indonesia. After being launched at the end of 2018, the features Zomato Pro or Zomato Gold discontinued. It is a paid service that users can use to gain exclusive access to Zomato's restaurant partners – including selecting menus and making reservations.

In the description of the FAQ in the application, it is stated that the closing of the feature was motivated by the company's decision to disband the local operational team in Indonesia - all local teams were affected. layoffs. When contacted, Zomato only provided information that Zomato's basic services (restaurant search) can still be accessed in Indonesia, its operations are carried out manually. remote from India.

The F&B sector has indeed been one of the hardest hit by Covid-19. Last May, Zomato was reported to have laid off 13% of the total employees. Even for staff who are still working, there is a pay cut of up to 50%.

To strengthen the business foundation and boost growth, since April 2020, Zomato's parent company has been intensively raising series J funding. The latest fund was successfully booked a few days ago, Kora Investment participated in injection of $52 million. According to Fintrackr, with that round Zomato currently has a valuation of around $3,5 billion.

Zomato itself has been present in Indonesia since 2013. Thanks to impressive business growth in the middle of the decade, in 2016 the Indian startup has reached the Break Event Point (BEP), including for its business units in Indonesia.

Besides Zomato, in Indonesia itself there are several similar services, two of which are Qraved or Eatigo.

Header Image: Depositphotos.com