aCommerce Post Funding Strategy and Plan B

In today's media meeting, Co-Founder & Group CEO aCommerce Paul Srivorakul reveals some of the trends that will happen in the world E-commerce next year 2018. As e-commerce enablers which is aggressively present in Southeast Asia, aCommerce claims that Indonesia is the country with the greatest potential, after the Philippines, Thailand, Singapore.

"We at aCommerce want to show our focus in Indonesia by establishing two offices, four warehouses and 20 hub. We believe that in 2018 there will be even greater potential that can be explored in Indonesia."

After getting Series B funding some time ago, the next focus of aCommerce was to expand to Vietnam and Malaysia. As for technology, aCommerce will continue to add partnerships and open APIs to users businesses related, to expand channel aCommerce globally.

"Using this method is the best option for aCommerce, which is to add to the partnership with businesses local to global," said Paul.

Added by Paul, a centralized technology platform for brand allows clients to connect and distribute their products over an integrated network Business-to-consumer (B2C) and channel Business-to-Business (B2B) with data analysis that real-time.

Retail strategy multi-channel, distribution and marketing

Faster service growth E-commerce Currently, it is predicted that in 2018 this will increase to 20%. Seeing the magnitude of the opportunity, Paul emphasized service E-commerce in general and aCommerce in particular, must be able to observe three important points, namely omni-channel, direct-to-consumer retail, to change distributors and wholesaler.

"Three things that I predict will play an important role in the service E-commerce in Indonesia and globally in the future. The aCommerce platform also covers the entire customer online journey, from product distribution, customer data collection to purchases across all channels," said Paul.

Not only focusing on the sales process, but aCommerce with its platform can assist clients to get it directly consumer behavior through processing big data. Since the last year aCommerce has experienced a client growth of 62%, proving that aCommerce's comprehensive services are favored by businesses.

"In the future, we also plan to provide opportunities for all aCommerce clients in various countries, to be able to sell their products globally in the countries aCommerce operates in," said Paul.

Asked about the current profit from aCommerce, Paul emphasized that it is targeted that in the first quarter of 2019, aCommerce will profit globally.

Utilization of business offline lines

On the occasion, one of the aCommerce clients from Eiger Indonesia was also present who expressed his satisfaction as a client of aCommerce. The interesting thing conveyed by the Head of Ecommerce Eiger Andreant Tendo is the change mindset which must be owned by businesses, no longer rely solely on offline channels but entirely online. However, when the online path has been perfected, it must always pay attention to the needs of customers.

"Indonesian people still need clarity and direct conversation regarding the track record of the products they buy online. If businesses can apply the right way in terms of customer service, it can definitely run well," said Andreant.

Continued by Andreant, although currently most of the sales of their products are done online, offline channels still have an important role to play in fostering communities, accepting feedback and insight at the same time as customer experience when shopping online.

"I also hope that aCommerce can expand its service area to remote areas in Indonesia. So that it can solve logistics problems that are still the main obstacle in Indonesia," said Andreant.