Restaurant Reservations Will Be Easier and More Common With the Presence of Various Support Services

Regardless of whether the Indonesian people are ready or not with restaurant reservation services, now many restaurants, bistros, or bars in Jakarta often hold unique events to attract the hearts of their customers with reservation requirements for those who want to attend or participate in these events. The presence of various online restaurant reservation and review services will accelerate changes in consumer behavior in line with what is carried out by restaurant managers.

Not infrequently restaurants spread out invitations for these events to their regular visitors when they happen to come to eat at the venue or via email. Always include small writing under the invitation such as the sentence, "Reservations kindly recommended” or RSVP. And indeed, the restaurant will prioritize people who make reservations.

However, it must be admitted that reservations have not become the norm for most Indonesians. If you just want to "hang out", with friends who are very informal, usually visitors will be lazy to make reservations.

In the midst of this condition, it seems that many restaurants are continuously trying to cultivate this reservation habit. As many I have noticed, when entering the restaurant, the waiter at the front politely always asks: "Have you made a reservation or not?". It could be that this is done with the aim of bringing about changes in Indonesian culture who are not used to dining reservations.

Back again to my observation, after the maid in front pintu Asking about the reservation, it is almost certain that most of the visitors to the restaurant shook their heads. But they immediately asked for table availability. Even if it wasn't there, and it was full, they would happily huddle in the bar area, waiting for their turn. Or if they are lazy to wait because it is too full, they will easily move to find another place.

In contrast to important or formal events such as meetings, birthday celebrations, or anniversary, which is a common event to make reservations, because the event is fixed and the number of people coming is almost certain. If it's just dinner, even if it's a date, there is always the possibility that in the midst of busyness and traffic jams, the event will break up or be canceled.

Well, like a well-developed industry in Indonesia, it must always grow other supporting industries. Digital services that provide restaurant reviews and recommendations have long grown and have a place of their own. Culinary, a restaurant reservation site that has been we introduced before, is one of the new players in this sphere.

Besides Culinary, there are also Qraved, Abraresto, Where to eat, Zomato, and many other services in the culinary world that are trying to use the Internet as a service provider platform to support this industry. With the increasing popularity of personal devices that are directly connected to the Internet, people's needs and habits will change automatically.

The restaurant's activeness in giving priority to those who have pre-booked will certainly shape different behavior in its visitors and encourage them to get used to ordering in advance. The presence of online reservation services will greatly help consumers not only to reserve a place but also before determining the destination restaurant because in general reservation services provide access to a number of restaurants that can be an alternative.

Whether the Indonesian people will adopt this behavior and use the various support services available online will only be known after some time. Spontaneity in choosing a restaurant is still a dominant and common behavior in this country. Just look at a number of restaurants that have queues of diners waiting to be called.

The number of shopping centers – and naturally restaurants, cafes, bistros, and the like, which are scattered in these places – actually makes it easier for spontaneous behavior, but for certain places, reservations seem to be more commonplace, and from the point of view of restaurant manager, expected.