Mastel-APJII Survey: Internet Users Need Government Intervention to Protect Privacy and Personal Data

Regarding the data protection of internet users, there is a story that I experienced myself a few days ago. I try to live cashless, that's why I've downloaded several e-wallet applications on my phone. I'm also diligent top up when the funds are running out.

Unfortunately, I very rarely replace Password for all these accounts. Until finally I had to experience an unpleasant incident, when I wanted to pay for something, suddenly my funds were not enough. I also reported this to CS from the e-wallet provider company, after being investigated it seems that my account was hacked.hack.

Party e-wallet can not do much, boro-boro to replace my lost funds. They could only say, "Please be willing to wait for further information" and advised me to re-register with a different email address.

I understand that saying is just a giver of false hope. As a customer, I am disappointed because my privacy data "leaked" and the value of my trust in the company e-wallet it goes down. I am also aware of my own mistake, which is averse Update password.

My story is sufficiently represented by the results of the latest survey conducted by Mastel (Indonesian Telematics Society) and APJII (Association of Indonesian Internet Service Providers) regarding the Conclusions of the DNA Ecosystem Survey. (Devices, Networks & Apps).

This survey was followed by 1.020 respondents throughout Indonesia, with the majority age profile being 19-36 years old (82%), male (62%) working as a student (72%), and spending approx. IDR 50 thousand-IDR 100 thousand (47%).

There are three parts surveyed by these two institutions, namely devices, networks, and applications. Interestingly, in the third part about applications, it can be seen that 95,1% of respondents said that the applications downloaded on their cellphones were social media dominated by Instagram (82,6%), Facebook (66,5%), and Path (49,6%). ).

Then followed by messenger/chat applications dominated by Line (90,5%), Whatsapp (79,3%), and BBM (33,1%). Then, in third place is map application (73,7%), e-commerce (61,1%), and ticket ordering (43,4%).

It will be discussed more deeply how respondents respond to the awareness of the privacy of personal data. As many as 88% of respondents said that they know the location feature is active, so the travel traces will be recorded on the application provider's server. In addition, as many as 87% of respondents said they are aware of the consequences of filling personal data into applications that have the potential to interfere with privacy.

Respondents also stated that 55% of them do not always activate the location feature on their cellphone and 95% say they know how to disable the location feature on their cellphone.

Traced further, as many as 92% of respondents entered their name as personal data that had been entered into the application, email (90%), mobile number (82%), TTL (79%), address (65%), telephone (15%), credit cards (9%), and income (8%).

Respondents (85%) also realized that when they first installed the application, application users had been asked for permission to use the microphone, camera, and personal data. As a result, as many as 79% of respondents said they actually objected to personal data and information being traded or transferred to other parties without their knowledge.

In the end, as many as 98% of respondents said they realized the need for protection of personal data on the internet and at the same number of respondents felt that the government should regulate the protection of privacy and personal data on the internet.

Government answer

The latest news, quoted from Indotelko, finally the government inaugurated the rules regarding the protection of personal data contained in the Ministerial Regulation (Permen) No. 20 of 2016 concerning the Protection of Personal Data (PDP) set on 7 November 2016, promulgated and effective from 1 December 2016.

This rule states that personal data is certain personal data that is stored, maintained, and kept true and protected by confidentiality. Every electronic system operator must prepare internal rules for the protection of personal data as a form of preventive measure to avoid failures in the protection of personal data they manage.

The regulation also states that data must be verified for accuracy and stored in the form of encrypted data. In addition, the regulation also stipulates that data centers and disaster recovery centers must be located within the territory of Indonesia.

This ministerial regulation is one of 21 derivative regulations from Government Regulation (PP) No 82 of 2012 concerning the Implementation of Electronic Systems and Transactions (PSTE) which were promulgated and effective since October 15, 2012.

Not until here, the government is also working on the Personal Data Protection Act (PDP). Reportedly already on the table of parliament.

"This law is not only important, but very important because at the ASEAN level only Indonesia, Laos and Cambodia do not yet have the law," said Political Communication Expert Prof Dr Tjipta Lesmana quoted from Between.

He said that many people have become the target object of commercial product offerings or e-mail, even though the person concerned has never provided data to the company.

"The cellular operator's turnover from the product offering business can reach trillions of rupiah. People are already annoyed but can't do much."

From the government's actions that are already concerned enough about the protection of personal data, now it's just a matter of implementation in the field. The government should strictly punish companies that intentionally "leak" user data for personal gain.

Then, in terms of internet users themselves, they must be wiser, more selective in using applications, and must be diligent Update passwords to minimize the potential for cybercrime in the future.