Mandiri Sekuritas and Innovation Towards Financial Technology Maturity

Financial technology is developing in Indonesia. The ecosystem is not only pioneered by startups, but also by large financial institutions or companies such as banks. One of the banks that has seen its seriousness in entering the realm of financial technology is Bank Mandiri through Mandiri Sekuritas. Innovations such as KYC (Know Your Customer) by using video call is called one of Mandiri Sekuritas' strategies in entering the financial technology market.

In interview With SWA, President Director of PT Mandiri Sekuritas Silvano Rumantir revealed that Mandiri Sekuritas in the last few months has launched a video call feature in the verification process of prospective customers who want to open new accounts in the Mandiri Online Security Trading (MOST) application. According to him, this is one of the forms of innovation that Mandiri Sekuritas has carried out in facing the challenges of the financial technology industry.

Silvano also explained that the current development of the financial technology sector in Indonesia is quite encouraging, one of which is because it can encourage young people to develop services and start doing business in the financial technology sector. According to Silvano, Mandiri Sekuritas is currently developing a technology platform that can provide easier access for its customers. It does not want to be left behind by its competitors, especially the rapid growth of the financial technology sector.

“We take this opportunity because if we don't take advantage of it, our competitors will. If it is not developed, then we will lag behind the others. Even so, we don't want to just follow the others. I think without fintech the growth will that's it only," said Silvano.

In addition to the verification platform using video call Mandiri Sekuritas some time ago too launch Money application. An Android mobile application prepared to make it easier for users to access mutual funds.

Innovation should be done by financial institutions to welcome the digital era, the era of financial technology. There are many ways to keep established financial institutions from growing in line with technological developments. Among them are developing independent technology services or features, collaborating with startups, or playing a role as funding support for startup companies to develop.