Kaizen Coffee Enhances the Premium Coffee Shop Experience with Moka Prime

In the midst of digital transformation that is driving the development of the business sector, coffee entrepreneurs such as Muhammad Taufik Hidayat from Kaizen Coffee have found the right solution for their business. Kaizen Coffee uses Moka Prime, a cashier device that offers more than just functionality.

Kaizen Coffee targets young people who need a spacious place and a comfortable atmosphere to hang out or work from cafe. With its concept of being open 24 hours, Kaizen Coffee faces the challenge of continuing to serve consumers while maintaining smooth operations.

Taufik Hidayat, owner of Kaizen Coffee, said, “Concept coffee shop We are open 24 hours so we need a durable cashier device to be able to operate continuously. Meanwhile, if you use a regular tablet, even though the specifications are high, there is a possibility that it will heat up. Bluetooth error and must be continuously connected to an electrical connection. "It's intended for personal use, not business needs." 

According to Taufik, the choice of Moka Prime was not only based on the need to keep transactions running smoothly, but also took into account aspects of design and interaction with customers.

"What's most noticeable is that Moka Prime looks more premium, professional and serious. "It fits very well with the Kaizen Coffee concept," added Taufik.

Equipped with dual touch screen, Moka Prime provides interactive services to customers. The customer-facing screen displays not only the menu, but also information regarding promotions and opportunities for customers to give feedback directly after payment.

Innovations such as QRIS dynamic for fast payments, there are features offline mode, and a responsive touch screen is an added value for business owners, ensuring smooth operations despite technical obstacles or electrical power requirements.

Haryanto Tanjo, Group Head of Merchant Services GoTo Financial, said, "Moka Prime is our latest innovation that combines function and aesthetics in one unit. In terms of function, the Moka Prime cashier device is equipped with various features that can provide a better experience for customers, while making the cashier's work easier and minimizing errors in the transaction process. "What's no less important, Moka Prime offers a premium design, making the appearance of the cashier's desk even more classy."

For businesses who want to dig deeper into this innovation, you can visit more information about Moka Prime on their official page at here.