1. Startups

Tiket2: Comparing Ticket Prices, Flight Schedules, and Online Booking Facility

Last year, DailySocial did a review on TiketDomestik.com, provider of ticket prices and flight schedule information. The article became one of the most viewed articles (in Indonesian language), which for me indicates that a ticket information service provider is one of necessity, especially among avid flyers.

Another provider with a similar service is Tiket2.com. It provides several services for domestic flight information from different cities in Indonesia, facility to compare schedule and price, and booking facility. All in one place.

Users can find flight information from various cities in Indonesia according to their chosen time and departure/arrival city, and arrange will it be a one way or return flight. Two languages ​​are available in Tiket2 website, English and Indonesian Language, will make it easy for users from Indonesia or foreign tourist searching for flight data.

The website has a nice looks, and if you are looking for certain flight schedule, other than getting information of it and airlines you will also get airport information (destination or departure airport) including flight taxes.

Another interesting thing to check is their contact address, located in Jogja. I was curious about this and after contacting Tiket2, turned out that their co-founders are from Poland, Michal Czajkowski and Juliusz Calyniuk. Their website development and technology are also from Poland, while for their Jogja address is the office of PT Grami Setya Mulya, their partner in handling customer relation service and providing ticket booking.

Tiket2's target market is focused on Indonesia, consist of local users and tourists who want to get domestic flight information, hence the two languages ​​used. They also provide bank transfer payment method which is popular for local users and now, they are developing PayPal and credit card payment method.

Michal also explained other than local market, their primary target, they also pay attention to foreign tourists market. "The foreign tourists market is very important for us, and we will gradually increase our exposure to those people in other countries who are willing to come and visit Indonesia.”

As for the monetizing strategy, Tiket2 is getting their income from advertisements and booking fees. Michal said that at the moment Tiket2 is still on developing stage. They still use Google AdSense for advertisement income, but on March 2011, Tiket2 will launch advertisements from companies who are interested in advertising on their website.

The most interesting facility from Tiket2 is of course the booking facility, after getting flight schedule information, comparing prices from different airlines, users can directly process their ticket reservation, and will get their e-ticket attraverso Email.

Other facilities provided to simplify ticket information search are as Michal explained, Tiket2 will keep all users' search data, which enables Tiket2 to provide interesting information for them, for example the best departure date information based on the most affordable ticket price. Other than that, Tiket2 too aggregates departure information from various cities in one page, to simplify users to choose popular flight schedules.

When asked about the technology used to develop Tiket2, Michal said, “Tiket2 is backed up by Symfony, a powerful web application framework (Delicious, Yahoo! Bookmarks and Dailymotion use it too). With the addition of ORM Doctrine and a non-relational MongoDB database, Symfony speeds up the creation and maintenance of our website.”

When this article was written, it looked like Tiket2 was having problems with their ticket reservation facility, but reservations were still accepted via phone reservation.

Some facilities they are developing and will be available are, other than payment facility using credit cards and PayPal, is an affiliate system for tour & travel small-mid level companies. Tiket2's facility will assist on providing professional ticketing service.

Translated by Nita Sellya.

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